Contact us
Questions about travel insurance for Thailand or other destinations? Send us a message and we'll get back to you as soon as we can.
Send us an email and we'll get back to you as soon as we can.
Questions about travel insurance for Thailand or other destinations? Send us a message and we'll get back to you as soon as we can.
Send us an email and we'll get back to you as soon as we can.
You can reach the thailand-insurance.com team with questions about travel insurance for Thailand, choosing between levels of cover, understanding what a policy includes, or the practical side of a trip. We would rather answer a question before you buy than leave you guessing, and the questions travellers ask often shape the content and products we work on next.
We can help you think through the cover that fits your trip — how medical and repatriation cover works in Thailand, when trip cancellation is worth it, and what to check if you plan to dive, ride a motorbike or hop between islands. We can point you to official sources for entry requirements by nationality, since visa and entry rules change and should always be confirmed with the Thai authorities.
We aim to respond within one business day. For a genuine medical emergency in Thailand, do not wait for us — call 1669 for medical help, 191 for police or 199 for fire, and contact your insurer's assistance line, which operates around the clock. We are here for the questions around your cover, not to replace emergency services.
Partnership, media and press enquiries are welcome too. thailand-insurance.com is growing, in Thailand first and then to other destinations across Asia and worldwide, and we are glad to hear from people and organisations who want to work with us.